Guide :Food Processors : DLC-5 Food Processor

I called your toll free number on July 7th 2008 and related to them that the disc stem was stripped and would not allow the processor to turn. They ordered a new one for me and told me to send a check for $19.96 which includes the money for parts and shipping. I send the check to Radio Equipment 77 Court W Right Street Fort Erie, ON L2A 2R5. They have yet not cashed the check and I still have not received the part. The reference number they gave me is #8948225. I called back this morning - 1-800-231-9786 and then I called parts at 1-800-738-0245 - I waited a total of 17 minutes listening to boring music and messages to email [email protected] I am extremely frusterated with this whole process. I just want my food processor in working condition! Could someone please HELP!!!

Posted by pauniro on Aug 06, 2008

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We did not find results for: i called your toll free number on july 7th 2008 and related to them that the disc stem was stripped and would not allow the processor to turn they ordered a new one for me and told me to send a check for 19 96 which includes the money for parts and shipping i send the check to radio equipment 77 court w right street fort erie on l2a 2r5 they have yet not cashed the check and i still have not received the part the reference number they gave me is 8948225 i called back this morning 1 800 231 9786 and then i called parts at 1 800 738 0245 i waited a total of 17 minutes listening to boring music and messages to email applicacomsumeraffairs fox international com i am extremely frusterated with this whole process i just want my food processor in working condition could someone please help.

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